Our dedicated service engineers are trained on all major makes and models and are equipped to complete repairs as quickly as possible.

We offer multiple service programs to meet your needs and your budget. We can also create a custom program just for you. The heart of all service programs are our Preventative Maintenance process which assures your system is performing optimally.  If your facility requires your PMs meet accreditation standards such as Accreditation Certified (AC), Intersocietal Accreditation Commission (IAC), the American Institute of Ultrasound in Medicine (AIUM), Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and Centers for Medicaid and Medicare Services (CMS) requirements, we also perform Accredited PMs at an additional cost.

PDF Service Program

12 Month Program Platinum: Total Care Program Bronze Plus: Includes one service call per system Bronze: Basic Care Copper Plus: Includes one service call per system Copper: Basic Care
Recommended for facilities that value.. Fixed Budget for all ultrasound expenses Protection for one (1) service event Minimal service events Low upfront cost plus one (1) service event Lowest upfront cost
Preventative Maintenance* Two (2) Basic PMs Two (2) Basic PMs Two (2) Basic PMs One (1) Basic PM One (1) Basic PM
Discounted Parts & Probes INCLUDED FREE, All contracted parts 10% off on all parts and probes 10% off on all parts and probes 5% off on all parts and probes 5% off on all parts and probes
Technical Support FREE 24/7 phone, webchat, facetime FREE 24/7 phone, webchat, facetime FREE 24/7 phone, webchat, facetime FREE 24/7 phone, webchat, facetime FREE 24/7 phone, webchat, facetime
Discounted Labor & Travel INCLUDED FREE 7am to 5pm Discounted Rate 7am to 5pm Discounted Rate 7am to 5pm Discounted Rate 7am to 5pm Discounted Rate 7am to 5pm

*Add $200 to any plan to convert Basic PMs to Accredited PMs.

 

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