- Ultrasound Technical Support
- Tech Support Videos
- Customer Service
- Ultrasound Field Service Technicians
- In-House Ultrasound Service Technician Training Program
- Consult with Ultrasound Specialists
- The Many Uses of Ultrasound Examinations
MXR The Imaging Solution Company partners with health care providers to maintain the maximum up-time and lowest cost of ownership where your ultrasound devices are concerned. Our dedicated ultrasound machine service engineers receive training on all major makes and models and will visit your site and complete repairs as quickly as possible. We offer service on an as-needed basis, but we also have multiple service programs to meet your requirements and your finances. The flexibility of our ultrasound field service and our engineers’ rapid response ensures that your ultrasound machines enjoy as much up-time as possible—there is nothing worse than being without such an indispensable tool.
Our highly trained technicians have experience with all ultrasound models coming from original equipment manufacturers, which means that regardless of the make and model of your ultrasound machine, we can help! This nationwide team of ultrasound field service technicians can and will handle all preventative maintenance and field service repair needs.
MXR offers three tiers to their service Care Programs—Platinum, Bronze, and Copper—in order to help ultrasound healthcare providers optimize the cost-to-benefit return on their service investment. Our plans include emergency service events, preventative maintenance field service visits, online and phone technical support, discounted parts and transducer probes, and discounted labor and travel.
Our Preventative Maintenance program is a critical asset for cost-conscious ultrasound departments that prefer to maximize up-time and place top priority on consistent, predictable performance. Our ultrasound machine service engineers can provide basic preventative maintenance to ensure that your systems are working appropriately. Some facilities may require accredited preventative maintenance checks, which we can also provide at an additional cost.
Request service today or contact us with any questions you may have about our ultrasound field service plans. If you require a custom plan, we can craft one specifically for your practice!