FREE Probe Checkup
In response to discussions with clinical engineering departments and their possible reduction in ultrasound probe use during the COVID-19 pandemic, we are offering a Free Probe Checkup. Probe repair is offered at a 15% reduction for 5 or more probes sent in at a time under the program. The Free Probe Checkup includes:
- Free shipping-we will send you out prepaid airway bills and boxes for your incoming probes
- Free probe evaluation
- Free cosmetic tasks including: cable whitening, locking knob repair, ID tag replacement, housing reseal, strain relief tear repair, knob tightening, connector touchup
Simplify – Ultrasound Probe Repair Program
Flat Rate Pricing Program: Choose your MINOR / MAJOR / ADVANCED option. Fill out Request a Quote Form. Provide us your probe details. A representative will contact you with your RMA# and instructions to send us your damaged probe. We evaluate to verify which option is needed and repair will begin immediately upon your approval.
Exchange Program: Fill out Request a Quote Form. Provide us your probe details. A representative will contact you with a quote, an RMA# and instructions to send us your damaged probe. Upon approval, we’ll overnight your replacement probe at a competitive exchange price.
Outright: Fill out Request a Quote Form. Select outright option. Provide us your probe details. A representative will contact you with a quote for your new or refurbished probe at a competitive price.
Need a Loaner? Just let us know and we’ll overnight you a loaner probe. Once repaired, we send your probe back and you return the loaner within five days of receipt of the repaired probe.
Mobile Probe Testing Program: Fill out the contact form below and a representative will contact you regarding our Mobile Probe Testing available to Preferred Probe Repair Contract customers.
Probe Repair Terms and Conditions
- Multiple manufacturers: GE, Philips, Acuson/Siemens, SonoSite, Toshiba, etc.
- Standard Probes, 3D/4D, Matrix and TEE Probes
- Minor Repairs and Major Repairs
A Word on Integrity
From our fully operational probe lab in Indiana, we respond to you with the best possible solution every time–if we can fix your probe, we will. Actually, 85% of probes we evaluate are quoted as ‘repairable’–there’s no need to purchase a costly replacement.
Our probe repair philosophy is “if we wouldn’t use it on our own family, it’s just not good enough.” When you trust us with your ultrasound probe repair, know that patient safety and product reliability are our top priorities.
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Cosmetic Options are priced separately at lower rates and include: cable whitening, locking knob repair, ID tag replacement, housing reseal, strain relief tear repair, knob tightening, connector touchup.
Minor Repair: Single repair (lens, strain relief, etc.)
Major Repair: Two or more minor repairs (lens, strain relief, cable repair, etc.)
Advanced Repair: Array, cable replacement, electronics
NOTE: The probe evaluation fee of $150 is waived upon receipt of or payment for your probe order.
Probe Repair Order Form
Need help filling out this form? Use our online chat or call 866-900-9404