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Maximizing Efficiencies and Saving Money – First Time Fix

How often do your Field Technicians resolve your customer’s issue on their first visit? This is your First-Time-Fix rate. You want to keep this number high to inspire customer confidence and stay profitable.The industry average is about 78%. Learn the tips and tricks that helped Conquest Imaging boost their FTF rate to 90%  Be sure to get your First Time Fix Checklist.


How to Use an Ultrasound Phantom – Verifying Image Quality

Verifying image quality is an essential aspect of servicing and maintaining any ultrasound systems. Ultrasound Phantoms mimic the acoustic properties of human tissue and provide target structures that allow for the early detection of degraded image quality prior to clinical use.


Ultrasound Basics

This one-hour webinar puts a foundation of information into place for a wide variety of Basic Ultrasound topics. This course is the right starting point you’re new to the industry. It is also a good introduction to the one-day instructor-led course that can be taken at the conquest training facility.

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Troubleshooting Techniques and Tips for the New Philips Epiq 5/7 Systems

This 75-minute presentation will enable attendees to understand basics troubleshooting techniques and tips for the new Philips Epiq 5/7 systems. The discussion will begin with an external overview followed by system architecture including image formation, processing, display and power subsystems.


NFPA 99 Electrical Safety From a Biomed’s Perspective

This 45-minute presentation will educate Biomeds/Clinical Engineers on the importance of performing NFPA 99 electrical safety checks on medical devices across modalities. Attendees will receive an introduction to concepts of NFPA 99 and how to apply these concepts to medical devices and will use Ultrasound as an example of completing an NFPA99 Electrical SafetyTest.

Ultrasound Clinical Applications for Service

Learn the basics for ultrasound image quality and optimization as well as terminology. A large percentage of image quality issues reported by sonographers are not a result of malfunctions but system settings. This session will help your team acquire the skills to remedy potential issues and improve customer confidence in your services.

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