Quality Assurance 360º
Our penchant for providing the highest standards in quality started with our founder Mark Conrad who, since the company’s inception, has insisted on quality and excellence in everything we do and at every level of the organization. It’s more than a process or a program, it is the way we conduct our business and we call it Quality Assurance 360º.
We believe QA 360º serves as an industry benchmark for excellence. It is the ultimate in ultrasound, meaning every service call, every technical support call, every part and probe repair and every training program must pass muster with the company’s multi-step assessment prior to receiving the Quality Assurance 360º seal of approval. We are confident that because we maintain such a high standard for quality excellence, ultrasound healthcare providers can rely on Conquest Imaging to be their total ultrasound solution provider.
How can we prove it? Our dedication to quality is directly related to customer satisfaction, which we consider to be a true measure of success. Our customers trust us with their ultrasound service, support, and training needs year-in and year-out because we deliver on the promise of total customer satisfaction—and we do that by providing Quality Assurance 360º.
Conquest Imaging is proud to be ISO 9001:2008 Certified.
Our Quality Statement:
“Conquest Imaging accepts responsibility for the complete satisfaction of its customers. We exercise this responsibility through listening and empowering our customer, continuous training of our employees, adherence to proven procedures, and maintaining a company culture that fosters continuous improvement. Our objective is to deliver defect free products and services on time, the first time.”