The founders of Conquest Imaging, Mark and Jean Conrad, decided to start the company in 2000. Mark, after working in Acuson/Siemen’s ultrasound service organization for more than 15 years, knew there was an urgent need for third party service excellence in the western states and decided they could make a difference. Since then, Mark and Jean Conrad have built Conquest Imaging to become the total ultrasound solution for healthcare providers through quality products and excellent customer service, comprehensive ultrasound service programs and 24/7 technical support. Conquest Imaging has a large staff of ultrasound professionals with over 200 years of combined experience dedicated to providing efficient, knowledgeable, and excellent customer service.
Throughout the years the Conrad’s philosophy has been to provide world class ultrasound service, products, training and support that would serve as an industry benchmark for excellence. They captured that essence with the company’s mantra for Quality Assurance 360º, meaning every part, probe and probe repair goes through a multi-step process prior to receiving the Quality Assurance 360º seal approval.
Conquest Imaging is ISO 9001:2008 certified.
The ISO (International Organization for Standardization) 9001:2008 designation describes a set of requirements that must be in place to have a quality management system, regardless of the organization’s size, product or service line, or public or private status. Certification to the standard is voluntary, and organizations must complete a rigorous auditing process by a third-party registrar.